Aviva Car Insurance

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About Aviva Insurance Company of Canada


Aviva Canada is one of the leading property and casualty insurance groups in the country, providing home, automobile, lifestyle, and business insurance to 2.6 million customers coast to coast.

A subsidiary of UK-based Aviva plc, Aviva has been a trusted insurance provider globally for more than 325 years.

Aviva’s Canadian history begins in 1835 with the incorporation of Canada Accident Assurance Company, followed by The General Accident Assurance Company of Canada in 1906. Throughout the 20th century, multiple predecessor companies evolved and combined, leading to CGU Insurance Company of Canada adopting the Aviva name on May 5, 2003. Their family of companies include Aviva General Insurance Company, Aviva Insurance Company of Canada, and S&Y Insurance Company.

Aviva Canada offers a wide variety of products for customers, including:

VehiclePropertyBusiness

Automobile
ATV and snowmobile

Aviva Journey
Boat
Collector car
Motorcycle
Rideshare endorsements
RV

Condo
Cottage
High value home
Retail home
Manufactured home
Tenant
Commercial auto
Property and liability
Equipment breakdown
Commercial surety
Contract surety
Residential surety

Keep reading to learn more about our auto insurance. You can use our online tool to compare quotes from Aviva and more than 50 car insurance providers.

Aviva car insurance coverages and discounts

Aviva's standard car insurance coverage offers piece of mind and protection in case of an auto accident.

Aviva also offers a variety of optional car insurance coverage including:

  • Accident rating waiver
  • Collision coverage
  • Comprehensive coverage
  • Conviction protector
  • Disappearing deductible
  • Ridesharing
  • Transportation replacement coverage

Eligible customers can benefit from car insurance discounts for:

  • Being retired
  • Bundling auto and home insurance policies
  • Insuring multiple vehicles with Aviva
  • Keeping a clean driving record free of convictions and claims

Ask your broker or Aviva insurance representative for more details on optional coverage and Aviva insurance discounts.

Aviva contact information

General inquiries

Need to get in contact with Aviva insurance with questions or concerns about your Aviva auto insurance? Here’s how to reach them.

Web address: www.aviva.ca
 

Markham office:

10 Aviva Way, Suite 100

Markham, ON L6G 0G1

Toll free phone: 1-800-387-4518


Canadian offices: To find an Aviva office in Canada, refer to Aviva's online directory of branch offices

 

Making a claim


You can make an auto or property claim 24/7, online or by phone. You can also reach out to a branch office. 

Call Aviva: 1-866-692-8482 or 1-866-MY-AVIVA 

Aviva Lifestyle customers: call 1-888-384-4545 to make a claim for your recreational and specialty vehicle, collector car, motorcycle or RV.

Visit Aviva online:
Visit Aviva's online claims portal to start a claim.

 

Complaints & customer concerns

To contact Aviva with a complaint, you can reach out online to their customer concerns and complaints desk or call them toll-free (1-855-268-3711).

 

 

Frequently asked questions about Aviva

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Does Rates.ca provide Aviva auto insurance rates?

Yes, Rates.ca provides quotes for Aviva insurance quotes as well as 50+ quotes from other leading Canadian insurance companies.

Which companies does Aviva own?

Aviva insurance products and services are available through the following insurance companies owned by Aviva Canada:

  • Aviva General Insurance Company
  • Aviva Insurance Company of Canada
  • S&Y Insurance Company

Aviva Canada also offers auto, home and business insurance as well as insurance-related products through its independent network of hundreds of brokerages nationally.

Who owns Aviva Insurance Canada?

Aviva Canada is owned by United Kingdom-based Aviva, plc, an insurance and investment services company with roots dating to the 1600s. Aviva's general insurance operations in Canada are one of the parent company's core businesses.

Does Aviva cover rideshare services in Ontario?

Hopp and Lyft drivers in Ontario are insured under Aviva commercial auto insurance.

For other customers, automobile insurance policies don't cover rideshare services. If you plan to drive your own vehicle for a rideshare service, Aviva offers additional coverage for you and your passengers under your auto insurance policy. Speak with your insurance broker before driving for a ridesharing service.

Can I pay my Aviva insurance online?

Yes, you can pay your Aviva premium online. You will need the 13-digit account number shown on your invoice in order to pay online with a credit card.

 

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