The Dominion of General Insurance

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The Dominion

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2017 DODGE/RAM RAM 1500 REBEL CREW CAB 4WD December 06, 2022
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What The Dominion can offer

The Dominion auto insurance is available for both personal and recreational vehicles, which include:

  • Private passenger insurance
  • Classic car insurance for cars between 15 and 30 years old in good condition
  • Antique car insurance for cars older than 25 years old and used for display purposes
  • Motorhome insurance not being uses as permanent residences
  • Recreational insurance covering four-wheel, all-terrain vehicles, snowmobiles and personal use campers or utility vehicles

Drivers can also receive special discounts when using The Dominion car insurance. Those include driver training courses, having a clear driving record over (no convictions during the past three years and no at-fault accidents in the past six years).

If you live in Ontario and you are retired, The Dominion auto insurance will provide special discounts. Finally, children of The Dominion clients have limited access to the insured vehicles while attending a post-secondary institution.

Other special offers available to drivers in Ontario are through Chieftain Insurance. Chieftain is a special insurance product originally from Dominion (which The Dominion acquired in 2013). It’s designed for drivers whose car insurance needs are considered straight forward.

Other advantages available to drivers through The Dominion car insurance include having continuous coverage that never expires unless cancelled. No renewal needed. Just set it and forget it.

Premiums are reviewed every month so you can look for ways to save more than just once a year and finally drivers using The Dominion auto insurance can pay monthly premiums online with credit or by phone.

How to contact The Dominion

In and around Toronto, The Dominion car insurance operates at the following locations:

  • 20 Queen St. W., Toronto, ON M5H 3R3, 416-360-8183
  • 8133 Warden Ave. #500, Markham, ON L6G 1B3, 289-333-2000
  • 165 University Ave. Toronto, Ontario, M5H 3B9, 416-362-7231

The Dominion is a 24/7, 365 operation. Claims professionals are available to help and provide a personal and responsive service to clients.

Reporting a home insurance or car insurance claim is as easy as one phone call. The number to dial is:


The dedicated line will connect you to claims professionals who will:

  • Take your information and policy number
  • The type of loss you are reporting,
  • The date of the incident
  • Location
  • Description of the loss
  • For auto claims, the claims professional will take the year and make of the car and other party’s contact information

Reporting a new home warranty claim for buyers and homeowners, a business insurance claim, management liability claim, and surety claim can all be done through the same contact line mentioned above.

The Customer Service team is open from Monday to Friday, 7:30 a.m. to 7:00 p.m. ET and can be reached at 1-800-268-4543 or customerservicecdn@travelers.com.

With a team of 1,400 employees, The Dominion works under one goal of support to both brokers and customers.

For Unclaimed Property Act inquiries related to uncashed cheques and addressed to an Alberta or British Columbia clients are asked to contact 1-800-268-8447.

The Dominion rate changes

The Financial Services Regulatory Authority of Ontario, as a regulator, makes sure insurance companies’ proposed rates are fair and not excessive.

Insurers need approval from the FRSA to change the rates they use to calculate premiums for their customers.

Approved rate changes and effective renewal dates can be found on the company’s website, here.

In the current market, FRSA says that several factors are driving up costs, including inflation and people driving more. Any decreases observed in the effective renewal approvals are mostly below two percent and even lower than one percent.

Frequently asked questions about The Dominion

Who is The Dominion insurance owned by?

US-based The Travelers Companies acquired The Dominion of General Insurance Company in 2013. Today, the company operating in Canada is known as Travelers.

The wider Travelers Insurance group is among the leading insurance brands in the world, with 30,000 employees in the U.S., Canada, the U.K., Ireland and Brazil. The company operates in 80 countries.

What does The Dominion do?

The Dominion is an insurance provider offering home and auto insurance to consumers as well as business insurance to business owners, developers and builders across the country.

The company has nearly 1,700 employees across Canada and offers insurance solutions through auto, home, commercial and other lines.

How to submit a claim with The Dominion?

The Dominion is a 24/7, 356 operation. Claims professionals are available to help and provide a personal and responsive service to clients.

Reporting a home insurance or car insurance claim is as easy as one phone call. The number to dial is: 1-800-661-5522

What is TRUBuilder?

TRUBuilder is a custom-built portal that allows builders and developers to pay premiums, register new warranties, find forms and more.

What is IntelliDrive?

IntelliDrive is an app that monitors your driving for safe behaviour for 90 days. If you meet the safety requirements, you could save up to 30% on your auto insurance upon renewal

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