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Small business insurance is a broad term for a range of different insurance coverages that help protect against various risks that could pose a threat to a business’s regular operations.
Most businesses will need a combination of commercial general liability and property damage and contents coverage, which we’ll explore in greater depth.
Depending on your industry and specific requirements, you might also need additional coverages, which you can add to your base policy.
Small business insurance protects against risks like bodily injuries, property damage, and losses from any interruptions from business as usual.
These are the most basic types of insurance coverage for small to medium-sized businesses.
These coverages are essential for small businesses with physical assets or a storefront, like retail stores, restaurants and cafes, service providers (hair salons and repair shops), offices, and even contractors.
Since it isn’t mandatory to hold commercial general liability, property, and business interruption coverage in Canada, you can purchase them individually or as a bundle.
Depending on your line of work, you may also want to bolster your coverage with some specialized insurance products. An insurance professional can work with you determine if any of the following coverages make sense for your small business.
It’s highly recommended to have small business insurance, even if owners aren’t usually required to buy it (with some exceptions, which we’ll get into shortly).
By forgoing small business insurance, you could be exposing yourself to big risks that can lead to serious financial consequences. For example, you could end up paying medical bills or legal fees if a customer gets seriously hurt at your place of business or from using your products or services.
Insurance premiums are a relatively small price to pay to avoid serious long-term financial problems.
Business insurance isn’t technically mandatory, but there are exceptions to the rule. Here’s when you’re legally obligated to purchase commercial insurance.
You use a vehicle to carry out business
In Canada, you can’t operate a vehicle without the proper insurance. That means, if you use one to fulfill business activities (such as deliveries, transporting employees or clients), you need a commercial auto insurance policy. Personal auto insurance policies do not cover commercial use, so a separate commercial auto insurance policy is required. If your business uses more than five vehicles, you need to purchase commercial fleet insurance. Failure to purchase the commercial insurance will lead to any claims being denied and will make it much harder to acquire it in the future.
You work in an industry that’s obligated to provide workers’ compensation insurance.
Workers’ compensation insurance is generally mandatory in Canada. Employers are required to register with their provincial Workers’ Compensation Board (WCB) and provide this insurance to their employees. However, there are some exceptions based on the industry.
These include certain professional services (like private health care practices), personal services (such as barber shops and hair salons), and financial services (like banks and insurance companies). Employers in these fields can offer private health and life insurance instead.
Insurance is important for nearly every type of small business, even if your business is home-based. A wide range of businesses, from retail stores and restaurants to professionals and tech entrepreneurs, benefit from the protection offered by small business insurance.
Here are some other signs your business is ready for insurance coverage.
Employee count: If you have employees, even just one, you likely need insurance to cover potential liabilities like workers’ compensation.
Revenue: Businesses that report moderate revenues, typically under $5 million annually, should consider insurance to protect against financial losses.
Client contracts: If clients require you to have insurance as part of your contracts, it’s a clear sign you need coverage.
Physical location: Owning or renting a physical space for your business increases the need for property and liability insurance.
An insurance professional with experience in commercial policies can provide guidance about what types of coverage would benefit your business’s unique needs and what kind of coverage limits provide the right amount of protection.
Some types of businesses that benefit from insurance include, but are not limited to, are:
A small business owner’s policy is not equipped to cover every risk a business may potentially face. That’s why it’s always a good idea to look into adding coverage or extending your current coverage’s limits.
Below are some risks that a general small business insurance policy excludes from coverage.
Certain types of criminal activity
Intentional criminal acts (theft or fraud committed by an owner or an employee, for example) are not covered by a general liability policy. Coverage for some criminal acts is available through commercial crime insurance, which can be purchased separately.
Commercial crime insurance includes coverage for employee dishonestly, which offers reimbursement for direct financial losses caused by financial forgeries, embezzlement, unauthorized money transfers, and theft of business property committed by an employee.
Indirect losses, like the loss of revenue while a business recovers from a criminal act, are generally not covered by commercial crime insurance or business interruption insurance.
Flood and water damage
Overland water damage (from a storm, for example) and sewage backup are not covered by the commercial property portion of a basic business owner’s policy. You may be able to purchase extended water coverage separately.
Inaccurate cost estimates
Providing inaccurate information to a client is not covered under a basic business owner’s policy. Professional liability, however, does provide coverage if a client demands compensation.
The cost for insurance will vary based on risk factors, such as business type, industry, size, earnings, and location. Underwriters can calculate the likelihood of an insurance claim based on these factors.
Depending on your business’s risk profile, insurance could land anywhere from a few hundred dollars upwards to a few thousand dollars annually.
The more employees or more physical space you occupy, the greater your insurance will likely be because there’s more risk to workers and property.
Insurance rates depend entirely on what type of business operations you own. The more high-risk your operations, the more money you’ll likely pay. Risk factors include:
The type of small business you have will influence what risk factors are considered and what type of small business insurance you’ll need.
Finding the cheapest small business insurance quote is going to take some research, but it will be worth the time and effort.
Here’s what you’ll need to do:
Here are three different scenarios on how small business insurance in Canada can provide the necessary protection to keep your business thriving.
Manuel owns a small, neighbourhood grocery store. One rainy day, an elderly customer, Edna, slips and falls on a wet floor and breaks her hip. Because Manuel has small business insurance, he’s able to make a claim from events that lead to bodily injury under the general liability portion of his small business insurance. Without that coverage, he would have had to pay out-of-pocket for Edna’s medical bills. General liability coverage can also pay for legal costs should Edna sue Manuel – another expense he’d have to cover himself without insurance.
Sarah owns a business Italian restaurant that’s open seven days a week. One night, Sarah gets a phone call that someone broke the windows and vandalized its interior. Thankfully, with commercial property coverage, Sarah secures the funds to repair and replace her business’s assets, including restaurant equipment, furnishings, and interior fixtures. If she didn’t have small business coverage (or commercial property insurance, more specifically), the restaurant would have been under greater financial strain.
Last year, Dana launched a budgeting app for tech-friendly retirees, and it’s been getting a lot of press. Unfortunately, the app was the victim of a cyber-attack and now Dana needs money to restore and recover damaged data, mitigate harm to customers and investigate the root cause of the problem. With cyber insurance, which is a type of business insurance coverage, she can cover most of those costs to regain the faith of her customers and investors. Several specific coverages would pay for the expenses related to Dana’s scenario: data breach response coverage, data restoration and recovery coverage, cyber extortion coverage. If she didn’t have small business insurance, her fledgling app might not have recovered.
Answers to common questions about protecting your small business
The most common types of insurance protect against the greatest risks a small business might face. These include:
If your business could be exposed to claims surrounding bodily harm, property damage, cyber-attacks, negligence or your delivery of products and services, then you may be a good candidate for small business insurance. You can get free advice on insurance from an experienced commercial insurance broker.
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