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Business owners have a professional obligation to deliver products and services as promised. If that promise isn’t met, they could face legal consequences. Professional liability insurance, also known as errors and omissions insurance, can provide financial protection against these claims.
Professional liability insurance helps cover legal costs and damages resulting from claims or lawsuits alleging negligence or failure to provide a service as promised.
Policies typically cover legal costs and damages for:
While professional liability insurance is not mandatory in Canada, it can be high risk for some professionals to operate without it, such as doctors and lawyers. So much so that some professional regulatory bodies will require their members to purchase it.
If you’re a small business owner or a solopreneur (an entrepreneur who works alone) who contracts your services to other businesses, it can provide protection against unsatisfied customers.
Professional liability insurance helps cover legal costs and damages resulting from claims or lawsuits alleging negligence or failure to provide a service as promised.
Policies typically cover legal costs and damages for:
While professional liability insurance is not mandatory in Canada, it can be high risk for some professionals to operate without it, such as doctors and lawyers. So much so that some professional regulatory bodies will require their members to purchase it.
If you’re a small business owner or a solopreneur (an entrepreneur who works alone) who contracts your services to other businesses, it can provide protection against unsatisfied customers.
Any small business owner who charges for their advice or services needs professional liability insurance in Canada. The same goes for professionals who develop and sell products for customers.
Some professionals who benefit the most from professional liability insurance include:
Take note, professional liability insurance was not created to protect small business owners from their own bad behaviour.
This type of insurance won’t cover criminal acts, dishonestly or fraud. Nor will it cover any violation of cost guarantees or price estimates, or mistakes made when projecting profits or economic returns.
The cost of professional liability insurance will depend on your industry and the types of products and services that you offer. Other factors include your number of employees, yearly earnings and years of experience.
The most basic type of insurance starts at around $250 per year for about $100,000 worth of coverage. For some businesses, that won’t be nearly enough.
The professional liability insurance quote you receive will depend on a multitude of factors. But essentially, the more risk your business takes on, the higher your premium will likely be.
Here are some key factors:
Speaking with an insurance professional or using an online comparison platform can help you estimate a professional liability insurance quote based on your small business.
Getting the best professional liability insurance quote is possible. Follow these tips to get the best rate.
Compare quotes: Insurance providers each have their own formulas for calculating premiums, so it’s important to shop around and compare offers to find the best rate for your small business.
Bundle products: Similar to how telecom companies offer discounts for bundling services, insurance companies may provide better deals when you combine multiple commercial insurance products.
Consider annual premiums: Paying your premiums annually instead of monthly can sometimes result in lower overall cost, as it secures your commitment for a longer period. Be sure to ask about available payment options and terms.
Here are three different examples of how small businesses can benefit from professional liability insurance.
1) It can cover legal expenses if you're sued
Bobby has been in advertising for nearly 25 years and has finally struck out on his own. When his ad campaign for a popular shoe brand launches, it doesn’t provide the company with the return-on-investment as promised. Without protection Bob would have to handle any lawsuit expenses himself. But, since he is covered, the legal expenses and settlement coverage portion of his policy covers the ensuing expenses.
2) It can help you handle legal settlements efficiently
Sandra provides accounting services to construction companies. While inputting and calculating a client’s financial information, she makes an error that leads a client to pay much more than expected. Her client sues for negligence. Thankfully, she has professional liability insurance. The legal expenses and settlement coverage portion of her policy enables her to pay for legal defence and a settlement. Otherwise, she’d owe her client more than she could reasonably afford.
3) It can pay for client damages
Sam is a careful dentist but one day he accidentally cracks a patient’s tooth when pulling another one. Because Sam has insurance, he’s able to cover the medical expenses that his patient incurs, and he also has protection against lawyer fees and court costs. Without the legal fees and settlement coverage, his business would have had to handle these fees out of pocket.
Get answers to some of the most commonly asked questions about liability insurance.
Jargon in the insurance industry can sometimes be difficult to parse. Professional liability insurance and errors and omission insurance offer the same type of coverage. However, different industries use different terms. Architects, accountants, and consultants, for example, will typically say professional liability, while real estate and IT professionals will use errors and omissions.
The amount of professional liability insurance that you need will depend on your small business’s risk factors. If you work in law or healthcare where clients or patients can sue for malpractice, you likely will take on a lot of professional liability with your work.
Speaking with an insurance professional can help you determine exactly how much protection you should look for.
Yes, commercial general liability insurance and professional liability insurance are two distinct types of small business insurance.
Commercial general liability insurance will cover bodily injury and property damage. Professional liability insurance, on the other hand, protects professionals from client allegations of harm and financial losses.
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