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As a business owner in the personal services industry (whether you have a tutoring center or a babysitting business), you're all about creating memorable experiences for your clients. However, accidents can happen, like a client slipping on a wet floor or an unexpected equipment malfunction.
Personal services insurance is your safety net, protecting your business from perils like these, among others. With personal services insurance coverage, you can keep your focus on growing your business, knowing you're protected when life throws a curveball.
In Canada, personal service providers aren't legally obligated to have insurance, but many businesses opt for it to ensure peace of mind. Whether you've been running a business for a decade or you're just starting out, having some type of coverage for unexpected events is a wise business decision, even if it's not a legal requirement.
The one exception is commercial auto insurance. If you use a vehicle for business purposes, you are legally required to get this protection. If you don't have commercial auto coverage for a car that's used as part of your business operations, then claims you submit to your personal car insurance provider may be denied.
Here are some examples of professions that can use personal services provider insurance:
The cost of personal services insurance depends on your business size, the services you offer, and the coverage you need. For a small business, typical costs range from $300 to $1,500 annually.
Remember, this is just a rough estimate. Costs for insurance coverage varies significantly.
The best way to find out how much personal services insurance will cost you is to get a quote online. This allows a prospective insurance provider to assess all the variables of your business and provide an estimated cost that's relevant to you.
Sarah recently expanded her cleaning business and hired three new employees. One day, she sent her employees to clean a client’s home. While cleaning, one of her new employees accidentally used the wrong solution on the flooring, causing discoloration that ruined the whole surface. Sarah's client was angry and demanded that she pay to have the floor renovated. Thankfully, the professional error was covered by Sarah's professional liability insurance.
What's covered?
Alex is a life coach who recently rented an office to host sessions. Unfortunately, a burst pipe in the building flooded the new office, preventing Alex from meeting clients until repairs could be completed. Business interruption insurance helped keep Alex afloat while she was unable to host sessions.
What's covered?
Jessica is a tutor who has sessions in her home office. During one of the sessions, her student tripped on a loose carpet corner and injured their ankle. The child's parents were very upset as they trusted Jessica with their child's safety in her house. They insisted Jessica pay for the child's medical expenses as a result.
What's covered?
Yes, you can adjust your policy to include coverage for virtual consultations if they are part of your service offerings. This ensures protection when providing services and advice digitally.
Occurrence-based policies cover incidents occurring during the policy period, regardless of when claims are filed, while claims-made policies only cover claims made during the policy period. Personal service providers often prefer occurrence-based for long-term protection.
Most policies exclude experimental services unless specified. If you plan to offer these services, check with your insurance provider to see if they can add coverage to your insurance package. Since experimental services are riskier, expect your insurance premium to rise.
If your business is expanding, relocating, or opening a new branch, you must inform your insurance provider. Failing to do so can void your insurance policy if an incident occurs, as coverage will not reflect the growth of your business. As your business expands with more locations or employees, your insurance premiums may increase due to a higher risk profile.
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