About Rates Insurance Brokers 

About Rates Insurance Brokers

Rates Insurance Brokers Ltd. is a digital brokerage that helps clients across Canada secure auto, home, travel, and commercial insurance.

Formerly known as Scoop Insurance Brokers Ltd., the company officially changed its name to Rates Insurance Brokers Ltd. on October 19, 2026.

Rates Insurance Brokers partners with multiple insurance companies to ensure clients have access to a wide range of products. Rates Insurance Brokers act as intermediaries, representing the client's best interest. They also offer personalized service, digging into the finer details of your policy, ensuring you get coverage that meets your needs.

Rates Insurance Brokers is based in Welland, Ontario and is owned by Rates.ca Group Ltd.

Rates Insurance Brokers coverage and discounts

Working with a skilled insurance broker can help you uncover discounts on your home and auto insurance that might not be immediately obvious. They know the details about your coverage options, taking the time to understand your needs and matching you with the best options for price and coverage.

Home and auto insurance discounts

Here are some of the cost-saving opportunities a Rates Insurance Brokers broker can help you access:

• Multi-policy discount: Combining your home and auto insurance policies under the same provider (also known as ‘bundling’) can lead to substantial savings — sometimes as much as 20%. To access this discount, all the policies you want to bundle must be purchased through the same insurance intermediary (i.e., a broker or agent).
• Lump sum payment discount: Paying your annual home and auto insurance premiums upfront can net you savings of 5% with the lump sum payment discount applied.
• Retiree discount: Some home and auto insurance companies offer reduced rates to policyholders who are aged 65 and older. You may not qualify for it if you're still earning an income. Insurers also require a signed declaration before they grant the discount.
• Home safety discount: Installing safety features, like fully monitored home alarms, can result in a discount. Insurers will also offer discounts for installing the following:
  • Water alarm systems: These include professionally installed sensors with water shut-off systems to all water appliances.
  • Devices that prevent sewer backups: Sump pumps and backwater valves prevent flooding and can result in a discount of between 5% to 10%.
• Usage-based insurance discount: If you log 12,000 km or less annually, you may benefit from a pay-as-you-go program. It involves installing a device in your car that lets your insurer monitor your speed, phone usage, braking, and acceleration. Doing this can knock off 5-10% off your premium when you enroll, and as much as 30% at renewal — but only if you've proven you're a good driver. Insurers can also penalize you if the device detects poor driving habits.

There are many other insurance savings tactics you can use to reduce your insurance premiums, and working with a Rates Insurance Brokers broker will make exploring your options simpler and faster. You'll save time, money, and effort.

Rates Insurance Brokers contact information

Managing your insurance policies with Rates Insurance Brokers is simple and convenient. Their online customer portal allows policyholders to access and manage their policies anytime, anywhere.

What you can do through the online customer portal:

• Chat with a licensed broker
• Request a simple policy change
• Download your auto insurance pink slip
• Manage and view your insurance documents
• Update your payment information (for some policyholders)
• Pay your premiums (for some policyholders)

How to reach Rates Insurance Brokers:

• Phone: 416-585-2918
• Address: 300 Lincoln St, Unit 22, Welland, ON L3B 4N4
• Hours: Monday - Friday, 8 a.m. - 8 p.m. EDT

For general inquiries or to request a quote, give Rates Insurance Brokers a call during business hours. Need to make a claim after business hours? Find out how to contact your insurance company here:

• 24-Hour Claims Assistance