RATESDOTCA's Editorial Policy
Learn about the editorial values that inform our coverage of insurance, mortgages, and credit cards.
Our editorial principles
Our mission is to provide accurate, unbiased, and useful information about insurance, mortgages, and credit cards.
- Humans are in charge of our editorial decisions and content creation. Our team of experienced content managers, editors, and writers selects the topics we cover and does so through a Canadian lens to ensure their relevance to you, our readers.
- Our content is well-researched and unique. We rely on experts, like insurance and mortgage brokers, and authoritative secondary sources for our research. Our content undergoes editing and fact-checking before publication.
- Our goals are originality and objectivity. To achieve this, we rely on data-driven content. We use proprietary data generated by RATESDOTCA’s quoting tool. A team of in-house data scientists helps the editorial team contextualize the findings properly.
Editorial team
Experienced editors and writers are responsible for creating all the content on RATESDOTCA.
Laura Fitch | Director of PR & Editorial
Laura leads editorial and media outreach for RATESDOTCA and LowestRates.ca. Previously, she was a founding editorial team member of a weekly magazine on pan-Asian economy and politics, a lifestyle magazine editor and a freelance journalist. Her work has appeared in Maclean’s, the Wall Street Journal, CBC, Azure, the South China Morning Post, The Japan Times and more.
Laura leads editorial and media outreach for RATESDOTCA and LowestRates.ca. Previously, she was a founding editorial team member of a weekly magazine on pan-Asian economy and politics, a lifestyle magazine editor and a freelance journalist. Her work has appeared in Maclean’s, the Wall Street Journal, CBC, Azure, the South China Morning Post, The Japan Times and more.
Alex Bosonac | Content Manager
Alexandra has worked with RATESDOTCA since 2021, creating and managing content related to the auto insurance industry.
Alexandra has a bachelor's degree in journalism from Toronto Metropolitan University. Before joining RATESDOTCA, Alexandra was a content manager at LowestRates.ca. She previously wrote for some of Canada's leading media outlets, including Canadian Business, the Toronto Star, the National Post, the Canadian Press, and the CBC.
Today, she uses her news-gathering skills to ensure that all the information about auto insurance on the site is accurate, accessible, and useful.
Taras Trofimov | Content Manager
Taras has over nine years of content marketing experience across multiple industries in B2B and B2C spaces. He has produced thought leadership content for organizations like Constellation Software, Facebook and Yellow Pages as well as outlets like Huffington Post and MSN Canada.
He graduated from York University with a Bachelor of Arts degree and studied Technical Communication at Seneca College.
Jessica Wei | Senior Editor, Editorial
Jessica oversees the production of the blog and long-form data reports on RATESDOTCA. An award-winning journalist, she spent eight years working in magazine journalism, including three years as senior news editor at Post City Magazines. She also worked at HK Magazine in Hong Kong, and Espace Montreal, covering news and real estate before pivoting to personal finance and insurance.
Prior to joining RATESDOTCA, she was a lead editor at XL Media’s personal finance division, producing work for Young & Thrifty (now Money.ca). Her byline has appeared in the Guardian, GQ, ELLECanada, the South China Morning Post and the Walrus. She graduated from Concordia University’s Journalism program with a minor in English Literature.
Arshi Hossain | Writer/Editor, Editorial
Arshi brings over four years of experience in creating multi-channel, strategy-backed content. Before joining RATESDOTCA, she worked in editorial and digital content at Wealthsimple and honed her skills in strategic initiatives and UX writing for payment solutions at Bank of Montreal. Additionally, she collaborated with startups, providing support in communications, copywriting, and marketing. Her contributions extend to financial publications like Moneyletter, Golden Meteorite Press, and an editorial spin-off series from the award-winning magazine, Money Diaries.
She graduated from Toronto Metropolitan University’s communication program with minors in public relations, global narratives and philosophy.
Aya Al-Hakim | Writer/Editor, Editorial
Before joining RATESDOTCA, Aya worked as an online journalist, reporting on a wide range of topics including business, politics, and health. Her work has been featured in Global News, CBC, Yahoo! Lifestyle Canada and Canadian Business.
Aya holds a bachelor’s degree in journalism from the University of King’s College in Halifax, Nova Scotia.
Click here to meet our writers and experts
Corrections, updates and removals
Our editorial process is structured so that the content on RATESDOTCA is accurate and up to date.
Editors review content before publication, and data-intensive reports are checked by an editor, a data scientist, and one of our in-house experts. Once a page exists on our site, we aim to update it regularly to reflect the latest information.
Our editing and page update process ensures we’ve weeded out factual inaccuracies before we publish. However, we will act quickly to correct errors when they are caught. If you want to report an error, please get in touch with us at email@rates.ca.
How RATESDOTCA makes money
Our service provides free quotes to Canadians who are shopping for insurance, mortgages, and credit cards. We've partnered with more than 50 of Canada's leading insurance companies, brokerages, and lenders to simplify the comparison shopping experience, to provide consumers with more choice, and to promote competition. These partners pay us for referring customers to them.
Our aim is to help Canadians make informed decisions about insurance and mortgages and to improve their buying experience by displaying multiple quotes in the time it takes to apply for one. We aim to be an objective resource. After you input your details, show you all the rates you qualify for and order them from lowest to highest.
Here's a breakdown of how we make money from each financial product.
- Insurance: We receive a flat fee for making a referral once our website matches the customer with the insurance broker or carrier of their choice.
- Mortgage: We receive a flat fee for referring a customer to the appropriate lender or brokerage.
- Credit cards: We receive a fee once the issuing lender approves a credit card application.
We are constantly working to expand our network of partners to ensure RATESDOTCA is truly representative of the complete Canadian marketplace. We're confident that we'll be able to accomplish this, as our user base continues to grow every year. We're grateful to all our site visitors who are making this possible.
Your privacy as a RATESDOTCA user
Using RATESDOTCA requires you to enter some personal information so that we can provide a quote or a recommendation. With your consent, we might ask you about your age, gender, marital status, driving and insurance history, address, credit history, and more. Collecting this data is necessary to determine your risk profile. We and our partners will only use it to fulfill your requested services (i.e., a request for a quote, to answer any inquiries, or to respond to your feedback). We take privacy seriously and will only use your information for specific, limited purposes. To learn more, read our full privacy policy.
How to reach us
Have feedback for us? We’d love to hear from you. See below for our contact information.
Address:
RATESDOTCA
225 King St W, Suite 1000
Toronto M5V 3M2
Phone: 1-844-726-0907
Email: support@rates.ca
For media inquiries: Forward interview requests and media inquiries to media@rates.ca.
To reach the content team: Get in touch with the content team at email@rates.ca.
What people say about our quotes
Based on 6,430 reviews
Reply to your request for review
I have never submitted a claim for any policy's I have had ON MY TRAVELS. (I hope iI never have to.) So that part I can't comment on. If I ever need to submit will know how efficient it goes. thank you
Charlene
Call back within 5 hours
Call back within 5 hours. The Lady spoke clear English.
William A
promtly got a call back and setup with…
promtly got a call back and setup with a lender
Rodney STORIE
Quick response and great quotes
Quick response and great quotes, the only problem is: I got two different quotes in two days, which is cheaper in the second one.
Ray
Great information when speaking with…
Great information when speaking with John. Very knowledgeable and easy to talk with. Unfortunately I was last minute and resigned w the actual lender, not the business I used for the purchase and last renewal.
Corbett Thoms
Easy and fast
Easy and fast
Joanne
The quote the representative was able…
The quote the representative was able to obtain.
Jonathan McConnell
The agent I spoke to was very helpful…
The agent I spoke to was very helpful in recommending a few brokers in my area who was willing to work with my situation
The Blessed One
Laurie is a true agent but John is not
Laurie is a true agent but John is not, the person with extension 136 is not a good listener to client. Extension 133 Laurie is good on her duties!
Thu Tram
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