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COVID-19 Insurance Relief Update: Travelers Canada Launches Stay-at-Home Credit Program

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Travelers Canada is launching what the home and auto insurance provider calls its “Stay-at-Home Auto Premium Credit Program”, which will provide a 25% credit on one month’s premium to its auto insurance customers.

The credit applies to all Travelers Canada auto insurance customers whose policies have been active since April 1.

Travelers Canada customers who pay their car insurance bill by monthly installments will receive the credit automatically on a future bill. If you have already paid your bill in full, the insurer will mail you a cheque. The company says it will begin processing the credit in May for most customers, however, for Travelers Canada customers in Alberta and the territories, it will start processing the credit in June.

If you have questions about your current payment plan, you are encouraged to contact them or your broker. Otherwise, the insurer published a customer FAQ online.

Travelers Canada is also extending auto coverages for customers whose temporary job responsibilities include using their vehicles to deliver food, grocery, pharmacy and medical supplies. It does not include vehicles participating in a commercial delivery network.

The new program adds to Travelers Canada’s COVID-19 relief initiatives launched earlier, including suspending the cancellation and non-renewal of auto coverage due to non-payment through May 15, and waiving non-sufficient fund fees for missed payments.

See what COVID-19 insurance relief measures are available through other providers.